This is usually the optimal solution as it eliminates the need to have a telephone line with your local telephone carrier to make and receive calls. You can choose to use multi-line IP office telephones that plug directly into your internet connection. Typically there is also an option for using soft phones which are computer programs that simulate a business telephone on your desktop so you can make and receive calls using a USB headset.
If you a small business between 3 to 10 users and you do not need more than 4 concurrent calls at the same time, You require all the basic features of PABX place calls on hold, transfer calls, voicemail, music on hold, Auto-attendant and a host of other features. A hosted PBX maybe the right solution for you. No Maintenance contracts, simple installation, low call rates between 30 to 40% off your normal telephone bill, free calls to all your branches. Systems start at a low R500.00 p/m.
- Many companies have employees who are outside of the office most of the time (real estate agents for instance) and would prefer to receive their calls on their mobile telephones. Calls from the Hosted PBX service can be forwarded to your cell phone and many Hosted PBX services allow you to choose to send a caller to voicemail or transfer the call to another extension (which might be another cell phone).
There are many different ways technology can help small to medium businesses increase efficiency, save money or even make conducting business easier. One of the more popular systems that businesses can benefit from is Voice over Internet Protocol (VoIP), which utilizes your Internet connection to send and receive calls. If you are using older, more traditional phone systems, here are five reasons you should switch over to VoIP.